Helping buyers find the real brand again.
Copycats had confused branded search and AI recommendations. The work focused on repairing Hike’s identity across search, third-party sources and AI answers.
Brand repair
across Google and AI search
Qualitative case studyThe problem
Imitators and spam competed for Hike’s own brand name. Buyers encountered conflicting information, while AI assistants repeated concerns that belonged to copycats.
The work
Focused the engagement on brand entity consistency, the knowledge panel and branded search results.
Combined relevant PR, links and accurate community information to strengthen the record around the legitimate brand.
The results
| Metric | Before | After |
|---|---|---|
| Knowledge panel | Conflicting brand associations | Corrected brand information |
| AI recommendations | Missing or confused | Brand recommended again |
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