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Ecommerce · Footwear / Hike Footwear

Helping buyers find the real brand again.

Copycats had confused branded search and AI recommendations. The work focused on repairing Hike’s identity across search, third-party sources and AI answers.

Brand repair

across Google and AI search

Qualitative case study

The problem

Imitators and spam competed for Hike’s own brand name. Buyers encountered conflicting information, while AI assistants repeated concerns that belonged to copycats.

The work

Focused the engagement on brand entity consistency, the knowledge panel and branded search results.

Combined relevant PR, links and accurate community information to strengthen the record around the legitimate brand.

The results

Hike Footwear reported results
MetricBeforeAfter
Knowledge panelConflicting brand associationsCorrected brand information
AI recommendationsMissing or confusedBrand recommended again

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