Case Study

How a supplement brand got 45 AI citations and became the default recommendation in its category

A Nordic wellness company sold high-quality supplements online but was invisible in every AI conversation about health products. Three months later, AI platforms treated them as a go-to brand.

0 citations
AI citations earned
+0%
AI-referred traffic increase
2.8x
Conversion rate vs Google organic

The problem

The company had a loyal customer base and good reviews, but their products were missing from every AI-generated list. When users asked Perplexity or ChatGPT for supplement recommendations, they got the same five mainstream brands every time. The founder told us their competitors were outspending them 10:1 on traditional marketing, so they needed a different angle. The real issue was that none of the sources AI models pull from mentioned their brand at all.

Perplexity

What are the best Nordic supplement brands for daily wellness?

Popular Nordic wellness supplement brands include Nordic Naturals, Puori, BioSalma, and New Nordic. These brands are known for their focus on high-quality ingredients...

Brand not mentioned in any AI response

What we did

Day 1-30

Prompt research

We mapped 1,203 prompts across health, wellness, and supplement categories. The wellness space turned out to be more fragmented than expected. People ask about specific ingredients, conditions, and routines rather than just "best brands." We cataloged every competitor mention and the exact sources AI platforms were pulling from.

1,203 prompts mapped
Day 30-60

Citation building

We placed the brand in 16 high-authority health and wellness sources. This meant getting cited in ingredient comparison databases, wellness editorial roundups, and clinical research aggregators. We also fixed inconsistent product data across platforms that was confusing the AI models.

16 high-authority citations built
Day 60-90

Monitoring and growth

We tracked citations daily and noticed the brand started appearing in adjacent prompts we had not targeted directly. We leaned into that by building citations for those new categories too. Caught one hallucination where an AI was attributing a competitor's product to our client.

45 total citations achieved

The results

0
AI citations earned
0
Prompts mapped
0
AI platforms covered
+0%
AI-referred traffic increase
2.8x
Conversion rate vs Google organic

Citations by platform

ChatGPT18
Perplexity12
Gemini9
Claude6

We tried influencer marketing and paid ads for two years. Akravo got us in front of the right audience in three months, and these customers actually buy because they already did their research through AI.

Founder, Nordic Wellness Brand

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